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Customer Success

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What are we doing?

Our primary goal is to deliver an exceptional experience for our customers. We support them throughout the entire customer journey, ensuring they are informed about new releases and best practices, guiding them in maximizing the value of ZeroNorth, and driving renewals by ensuring they fully benefit from our platform.

How many teams are there in the CX department?

  • Customer Success

  • Vessel Operations Services


  • Bunker Optimisation Services


About us

locations from where we work: Copenhagen, Varna, Athens, and Mumbai

languages that we speak: English, Danish, Swedish, Greek, Bulgarian, Hindi, Marathi and Tulu

vessels using our platform

About ZeroNorth


At ZeroNorth, we're on a mission to make global trade greener every day. In a world where regulations, geopolitical shifts, and environmental concerns shape the maritime industry, we aim to create positive impact and drive towards zero emissions.

Data-Driven Impact

Data is our compass. In a constantly changing world, we rely on data for truth. By combining innovative technology, expertise, and massive data sets, our platform ensures seamless information flow from ship to shore, serving as a single source of truth throughout the value chain.

Partnering for Success

We’re with our customers every step of the way, supporting their journey towards sustainable and digital excellence. Our team is dedicated to solving complex problems and aligning commercial success with sustainability. True success means empowering our customers to make decisions that benefit both profit and the planet.


Together, we can make global trade green.


Founded in June 2020
Co-workers 600+

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@zeronorth.com