Voyage Optimisation Specialist
ZeroNorth is on a mission to revolutionize the shipping industry through digital innovation. Our state-of-the-art SaaS solution is not just about optimizing business operations; it's about championing sustainability by significantly reducing CO2 emissions. This purpose fuels our drive.
Today, our diverse team of over 300 professionals, representing 38+ nationalities, operates from global hubs including Copenhagen (our HQ), Athens, Sofia, Mumbai, Singapore, Tokyo, and New York City. We stand at the forefront of the industry's green transition, empowering our partners to harness data for tangible decarbonisation actions.
What does it mean to be a Voyage Optimisation Specialist at ZeroNorth?
As Voyage Optimisation Specialist you will be driving and accelerating success with both internal and external stakeholders in a cross-functional environment.
Your responsibilities will be
- Coordinate closely with operations team on customer end to understand the business model, strategy and needs and be the specialist to help achieve the digitalization and sustainability goals through use of our technology.
- Take charge of vessel’s voyages and advise optimum routes and speeds conjunction with user’s commercial needs and agreements.
- Monitor the fleet to ensure that maximum financial benefit is achieved through use of ZN platform and communicate with operators/ masters to implement changes
- Analyse completed voyages and provided reports/feedback to both internal and external stakeholders including voyage performance and claims evaluation.
- Take ownership of user feedback, challenges and help solve their challenges through innovation, new solutions and mechanisms matching user’s business model so they achieve full potential of ZeroNorth platform.
- Provide strategy to clients to scale up the fleet-wide use of ZeroNorth solutions to help them earn a good ROI and achieve defined KPIs.
- Guiding the user through the operational, educational and governance aspects of a successful ZeroNorth journey.
- Assist user success teams during successful onboarding and scaling up of existing users
- Maintain effective relationships with product management and various internal key stakeholders and recommend resolutions as per user specification as well as help build new revenue streams.
Who are we looking for?
If you are passionate about data and new technology, eager to seek challenging and innovative opportunities, and motivated to deliver the best solution and services to our users, then our team is the perfect fit for you.
We are looking for you, who has 2+ years of experience - ideally in the Shipping Industry as a commercial operator/similar domain in addition to sailing onboard commercial vessels on senior ranks. It’s important that you are fluent in both oral and written English, as this is the language we use.
We imagine that you enjoy being part of a team and solving problems through innovation, collaboration creating customer value. You truly think about: “What information is out there, how can we use it and how can it improve our solutions, so that we can keep on innovating the services that we are providing for our customers”.
About us
At ZeroNorth, our ambition knows no bounds, and our "Can Do" spirit is infectious. Nestled in vibrant workspaces, we're surrounded by delightful amenities, from coffee to engaging games. But what truly sets us apart is our shared passion for crafting solutions that not only optimize daily challenges but also significantly cut down on CO2 emissions.
We're not just in the business of creating apps; we're on a quest to make a positive impact on our planet, our communities, and our inclusive culture. We celebrate diversity in all its forms and warmly welcome individuals from every walk of life, recognizing that our strength lies in our differences.
- Team
- Customer Experience & Professional Services
- Locations
- Mumbai
- Employment type
- Full-time
Mumbai
Our Workspace & Culture
Innovative Unity.
As ZeroNorth expands, our position at the forefront of shipping digitalisation strengthens. We're steadfast in our belief: unity paves the path to progress. Housing some of the industry's most inventive minds, tech enthusiasts, and visionary thinkers, we champion a culture where collaboration is key, diving deep into the essence of our mission. Situated in the vibrant heart of Copenhagen, our state-of-the-art headquarters is more than just a workspace; it's a testament to our dedication to teamwork, valuing insights over hierarchy, and adaptability. As we chart our growth trajectory and adapt to the evolving needs of our team, we wholeheartedly support both in-house and remote work dynamics.
About ZeroNorth
In the face of mounting climate challenges, ZeroNorth emerged with a vision: to propel global trade toward a greener horizon. Merging state-of-the-art data technology with seasoned expertise, our platform crafts software solutions that not only elevate the shipping industry's commercial prowess but also significantly diminish its carbon footprint. ZeroNorth stands as a beacon in software development, transforming raw data into actionable insights, thereby refining the essence of global trade for stakeholders ranging from cargo and vessel owners to charterers and bunker suppliers. Our all-encompassing platform champions profitability and sustainability, ensuring the maritime value chain thrives while actively combating climate change.
Voyage Optimisation Specialist
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